Q: Are the products on Magazat original?A: Yes, 100%. As direct importers, we source our products directly from global manufacturers, ensuring authenticity and high quality.
Q: How can I place an order?A: Simply browse our site, add your desired products to the cart, and proceed to checkout by filling in your delivery details.
2. Shipping & Delivery
Q: How long does delivery take?A: We offer fast delivery! If you order before 3:00 PM, we dispatch the same day. You will receive your package within 24 to 48 hours.
Q: Do you deliver to all cities in Morocco?A: Yes, we provide nationwide delivery to all Moroccan cities and regions.
Q: Can I track my order?A: Absolutely. Once your order is dispatched, you will receive a notification with tracking details.
3. Payment
Q: Do I have to pay online?A: No, we offer Cash on Delivery (COD). You only pay when you receive and inspect your package.
4. Returns & Exchanges
Q: What if I receive a damaged product?A: Don’t worry! Contact us within 24 hours of receiving the item, and we will arrange a free replacement or a full refund.
Q: Can I exchange a product if the size is wrong?A: Yes, you can exchange eligible products within [7/14] days, provided they are in their original packaging and unused.
